Shipping & Refunds
Freight
A small portion of items do incur a subsidised freight charge regardless of order value. These are particularly difficult items to send, be it overly heavy or lengthy items and they are clearly notated in our product catalogue which items are freight applicable. Note, we do not charge the entire freight of the order, but a portion of the charge to send the applicable item.
Sales Taxes
We are required to automatically charge and withhold the applicable GST for orders to be delivered to addresses within Australia. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other state or country.